Privacy Policy
Effective Date: September 27, 2026
The Spa by RescueMD (“The Spa,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you visit our website, submit a form, communicate with us, request information, or use our services.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Treatment or service interests
- Appointment requests
- Communication preferences
- Information you provide through website forms, advertising lead forms, text messages, emails, or phone calls
We may also collect certain technical information automatically when you use our website, such as:
- IP address
- Browser and device information
- Website usage and interaction data
- Referring website or advertisement
- Cookies and similar technologies
How We Use Your Information
We may use your information to:
- Respond to your questions or requests
- Contact you about services you expressed interest in
- Schedule or manage appointments
- Provide information about treatments, services, promotions, or membership options
- Improve our website, advertising, and customer experience
- Measure the effectiveness of our marketing campaigns
- Comply with legal, regulatory, and operational requirements
- Protect against fraud, misuse, or security threats
Communications
If you provide your phone number or email address, we may contact you regarding your inquiry, appointment, treatment interest, or services offered by The Spa by RescueMD.
You may opt out of promotional email communications by using the unsubscribe option included in the message.
If you receive promotional text messages from us, you may opt out by replying STOP. Message and data rates may apply.
Providing your contact information does not require you to purchase any service.
Advertising and Lead Forms
We may use advertising platforms such as Meta, Google, Instagram, Facebook, or other digital advertising services to promote our services.
If you submit information through a lead form on one of these platforms, we may receive the information you choose to provide, such as your name, phone number, email address, and treatment interest.
We use this information to follow up on your request, answer questions, and assist with scheduling or service information.
Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website and to measure advertising performance.
These technologies may collect information about website activity, device information, browser information, and interactions with advertisements.
Third-party platforms may also collect information according to their own privacy policies.
How We Share Information
We do not sell your personal information.
We may share information with service providers that help us operate our business, including companies that provide:
- Website hosting
- Appointment scheduling
- Customer relationship management
- Communications
- Analytics
- Advertising
- Payment processing
- Information technology and security services
These service providers may access information only as necessary to perform services on our behalf.
We may also disclose information when required by law or when reasonably necessary to protect our rights, safety, property, patients, customers, or others.
Medical and Health Information
Submitting a website or advertising inquiry does not create a patient-provider relationship.
If you become a patient or receive medical services from a healthcare provider affiliated with The Spa by RescueMD, certain health information may be subject to additional privacy protections under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable.
You should avoid submitting highly sensitive medical information through general advertising lead forms unless specifically requested through a secure method.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no website, email, text message, or electronic transmission can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to:
- Respond to your inquiry
- Provide requested services
- Maintain business records
- Meet legal or regulatory obligations
- Resolve disputes
- Enforce agreements
Your Choices
You may contact us to request that we update or correct certain personal information you have provided.
You may also ask us to stop using your information for promotional communications.
Certain information may need to be retained for legal, regulatory, operational, or recordkeeping purposes.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website or advertising lead forms.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We encourage you to review the privacy policies of any third-party website or service you use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, we may update the effective date shown at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
The Spa by RescueMD
Allen, Texas
Website: https://www.spabyrescuemd.com/